Our Commitment

At IPTV Service Shop, customer satisfaction is a priority. We are committed to delivering a reliable, high-quality streaming experience. In the event that our service does not meet your expectations, we offer a fair and transparent refund policy to ensure your confidence when subscribing.

We strongly recommend making use of our complimentary 24-hour free trial before purchasing any paid subscription, so you can evaluate our service quality prior to any financial commitment.

Refund Eligibility Period

Refund requests must be submitted within the following timeframes from the date of purchase:

Requests submitted after the applicable refund window will not be eligible for consideration under any circumstances.

Conditions for Refund Eligibility

To qualify for a refund, all of the following conditions must be met:

• The refund request is submitted within the valid refund window for your plan
• The subscription has not been shared, resold, or distributed to any third party
• There has been no violation of our Terms of Service
• The service has not been misused or abused in any manner
• The request includes valid order details for verification

IPTV Service Shop reserves the right to decline any refund request that does not meet the above conditions, or where evidence of misuse or policy violation is identified.

Non-Refundable Circumstances

Refunds will not be issued in the following situations:

• The refund request is submitted after the eligible refund period
• The subscription credentials have been shared or resold
• The account has been suspended or terminated due to a Terms of Service violation
• The dissatisfaction is related to content availability, which is subject to change and disclosed prior to purchase
• A free trial was used, and a paid plan was subsequently purchased with full knowledge of the service

How to Request a Refund

To submit a refund request, please contact our support team with the following details:

• Your full name
• Registered email address
• Order ID or transaction reference
• Reason for the refund request

Contact us via: Email: [email protected] Website: iptvservice.shop

Our team will review your request and respond within 2 business days.

Refund Processing

Once a refund request is approved:

• The refund will be issued via the original payment method used at the time of purchase
• Processing times vary depending on your payment provider – typically 3 to 10 business days
• Any transaction fees or payment processing charges incurred at the time of purchase may be non-refundable
• IPTV Service Shop is not responsible for any delays caused by your bank or payment provider

Subscription Cancellation

IPTV Service Shop subscriptions are prepaid and non-recurring by default. There is no automatic renewal unless explicitly stated. If you do not wish to continue using the service after your subscription expires, no further action is required on your part.

Changes to This Policy

IPTV Service Shop reserves the right to update or modify this Refund Policy at any time. The most current version will always be published on this page with a revised “Last Updated” date. Continued use of our service following any changes constitutes acceptance of the updated policy.

Contact Us

For any refund-related enquiries or questions regarding this policy, please contact us at:

Email: [email protected] Website: iptvservice.shop